Shipping Policy

Thank you for visiting and shopping at Lighting Plastics of Minnesota (LPM). Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-5 business days unless otherwise stated. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Damaged/Missing Claims Procedures

Cartons containing obvious damage should be rejected.
CONCEALED DAMAGE MUST BE REPORTED TO LPM WITHIN 5 CALENDAR DAYS OF RECEIPT.
If you are accepting less than the total quantity, you must sign for the number of packages you are receiving ONLY.
Retain all tracking numbers, part numbers/quantities to report the damage.
Call Lighting Plastics of MN at 800-827-5367 within FIVE DAYS of delivery to report any damages or shortages.
Fax/email copy of delivery receipt (if applicable) to LPM.
LPM will initiate claims shipped on our accounts. Settlement of damages/shortages will be determined on an individual basis at the time of notification. LPM is unable to claim shipments that were not on our shipping account.
Concealed/damaged material must be stored in its original packaging for up to two weeks of notification to LPM in case of carrier inspection.